Privacy Policy

Your privacy matters to us. Here's how we protect your data and respect your digital rights in the world of DeFi.

Last updated: January 2025

Our Privacy Promise 🤝

At StarPump, we believe your data is yours, not ours. We're committed to being completely transparent about what information we collect, why we need it, and how we protect it. This isn't just legal compliance – it's about building trust with our amazing community of Solana enthusiasts.

What Information We Collect

We only collect information that helps us provide you with an amazing StarPump experience. Here's exactly what we gather and why:

Personal Details

When you create an account, we collect basic info like your email address and username. This helps us keep your account secure and send you important updates.

✓ Always encrypted ✓ Never sold

Wallet Information

Your Solana wallet address and transaction history related to boosts and token interactions. This is public blockchain data that helps us show your activity.

✓ Blockchain public ✓ Your control

Technical Data

Basic technical info like your IP address, browser type, and device information. This helps us fix bugs and improve performance.

✓ Anonymized ✓ Security focused

How We Use Your Information

Every piece of data we collect has a specific purpose that benefits you and our community. Here's exactly how we use your information:

Making StarPump Better

We use your data to improve our platform, fix bugs, and add new features that you'll love.

Processing Your Boosts

When you boost tokens, we need your wallet info to process transactions and show your activity.

Important Updates

We'll send you account-related notifications and important platform updates (you can opt out of marketing emails).

Keeping You Safe

We monitor for suspicious activity and security threats to protect your account and our community.

Personalizing Your Experience

We customize your StarPump experience based on your preferences and activity (always with your permission).

Understanding Our Community

Anonymous analytics help us understand how people use StarPump so we can make it even better.

When We Share Information

🛡️ Our Golden Rule: We Don't Sell Your Data

We will never, ever sell your personal information to advertisers, data brokers, or anyone else. Your data is not a product – you are our valued community member.

There are only a few specific situations where we might share your information, and we'll always be transparent about it:

With Your Permission

If you explicitly ask us to share your information with a third party, we'll do exactly what you've requested.

Service Providers

We work with trusted partners (like analytics providers) who help us run StarPump, but they can only use your data to help us serve you better.

Legal Requirements

If required by law or to protect our community from harm, we might need to share information with authorities.

Safety & Security

To protect you, other users, or StarPump from fraud, abuse, or security threats.

How We Protect Your Data

We take data security seriously and use industry-leading practices to keep your information safe. Here's how we protect you:

Military-Grade Encryption

All your sensitive data is encrypted using the same technology that banks use. Even if someone intercepts it, they can't read it.

Two-Factor Authentication

We offer 2FA to add an extra layer of security to your account. We highly recommend enabling it!

Access Controls

Only authorized team members can access user data, and every access is logged and monitored.

Regular Security Audits

We regularly test our systems for vulnerabilities and work with security experts to stay ahead of threats.

Team Training

Our entire team is trained in data security best practices and privacy protection.

Secure Infrastructure

Our servers are hosted in secure data centers with 24/7 monitoring and backup systems.

Your Privacy Rights

Your data belongs to you, and you have complete control over it. Here are your rights and how to exercise them:

See Your Data

You can request a copy of all the personal information we have about you. Just ask, and we'll provide it in an easy-to-read format.

Fix Mistakes

If any of your information is wrong or outdated, you can update it yourself in your account settings or ask us to fix it.

Delete Your Data

Want to leave? You can request deletion of your personal information. We'll miss you, but we respect your choice!

Pause Processing

You can ask us to temporarily stop processing your data while we resolve any concerns you might have.

Object to Processing

Don't like how we're using your data for something? You can object, and we'll stop (unless we have a legal obligation).

Take Your Data

You can download your data in a portable format and take it to another service if you want to.

How to Exercise Your Rights

To use any of these rights, just reach out to our privacy team. We'll respond within 30 days and make the process as easy as possible.

Email Privacy Team Contact Support

Cookies & Tracking

We use cookies and similar technologies to make StarPump work better for you. Here's what you need to know:

Essential Cookies

These keep you logged in and make the site work properly. We can't turn these off without breaking things.

Required for functionality

Analytics Cookies

Help us understand how people use StarPump so we can make it better. All data is anonymized.

You can opt out

Preference Cookies

Remember your settings like theme preferences and language choices for a better experience.

Improves your experience

Policy Updates

As StarPump evolves and privacy laws change, we might need to update this policy. When we do, we'll post the changes here and notify you if the changes are significant. We'll always give you time to review any major changes before they take effect. Your continued use of StarPump means you're okay with the updated policy.

Privacy Questions? We're Here! 💬

If you have any questions about this privacy policy or how we handle your data, please don't hesitate to reach out. Our privacy team is made up of real humans who genuinely care about protecting your information.

Email Privacy Team General Support